Find answers to common questions about SANATANSWAG products and services
SANATANSWAG offers a curated collection of traditional Indian fashion including kurtas, sarees,
sherwanis, traditional jackets, and more. Each piece is designed to celebrate Indian culture while
maintaining contemporary style. We also offer accessories like scarves, jewelry, and footwear.
We offer a 7-day return policy on most items. Products must be unused, in original condition,
and in original packaging. Custom orders and sale items cannot be returned. To initiate a return,
contact our customer service team at returns@sanatanswag.com with your order number and reason for return.
Standard shipping typically takes 5-7 business days. Express shipping (2-3 days) and Overnight delivery
options are available at checkout for an additional fee. We ship Pan-India. Please note that delivery
timelines may extend during festive seasons.
Yes! We offer free standard shipping on orders above โน500 across India. For orders below โน500,
a shipping charge of โน100 applies. Express and overnight options have additional charges as mentioned at checkout.
We accept all major payment methods through Razorpay including:
Credit and Debit Cards (Visa, Mastercard, American Express)
UPI (Google Pay, PhonePe, Paytm, etc.)
Digital Wallets
Net Banking
Cash on Delivery (COD)
Bank Transfer
Once your order is shipped, you'll receive a tracking link via email and SMS with your tracking number.
You can also track your order by logging into your SANATANSWAG account and visiting "My Orders" section,
or use the public order tracking feature on our website using your order number.
You can apply a coupon code during checkout:
Review your cart
Click "Apply Coupon" and enter the code
Click Apply to see the discount reflected
Proceed to checkout
Orders can be cancelled within 1 hour of placing them. After that, if the order hasn't shipped,
you can still request cancellation by contacting our support team. Once an order has shipped,
you'll need to use our return and refund process.
All prices on SANATANSWAG are inclusive of GST (18%). There are no hidden charges.
The final amount you pay includes the product price, GST, and shipping (if applicable).
You can reach our customer support team in multiple ways: